Customer Service Information
Order online ...Items may be easily and securely purchased online by selecting the BUY NOW button next to each item. Quantities may be changed any time before final checkout.
E-mail orders ...Orders may be submitted by e-mail 24 hours a day at firstname.lastname@example.org, although we suggest using the online order services for security purposes and convenience.
Mail orders ...Orders may be mailed to: Montana Trappers Association, P O Box 133, Gildford, MT 59525
Please be sure to include a personal or business check 1, money order or credit card information; to include credit card type, number, expiration date, CVV2 number, exact name as it appears on the card, billing address and phone number.
Credit card orders ...we gladly accept the following credit cards: MasterCard, VISA, American Express, and Discover/Novus.
1 Please allow a minimum of 10 business days for personal or business checks to clear before orders are shipped.
Fast and Convenient Delivery ...We know your order is important. That's why most orders are usually shipped the same day. And depending on your location, your order will arrive at your door within 2 to 7 business days. If you choose, you may also have an order shipped to another address.
Shipping and handling 1 2 ...Orders will be shipped via the quickest means possible - usually in the manner requested - pending order size and weight. In which case, we may determine to ship orders by alternate means which may save customers unnecessary shipping expenses. Customers will receive email confirmation regarding shipment of their orders.
Orders placed during the weekend will usually be shipped on Monday, pending federal holidays.
1 The MTA attempts to have your order delivered as soon as possible. However, the MTA is not responsible for misdirected, slow or late shipments due to weather or circumstances beyond the MTA's control once the carrier assumes responsibility.
2 Shipping charges stated on your email invoice are not necessarily accurate at all times. The MTA will make every effort to be certain correct and necessary measures are taken to ensure proper S&H charges.
100% Satisfaction Guarantee
The MTA wants you to be completely satisfied with your purchase. If for any reason you're not entirely pleased, simply return the item within 30 days of receipt for exchange or a full refund for product purchases. Refunds will be issued in the same method as the order was paid. In the event your order arrives damaged or you need to return/exchange an item, please review the information below.
So the MTA can make an exchange or process your refund as quickly and efficiently as possible, we ask that you let us know why you are returning an item. A handy check-list is accessible below. To use it, simply print out this page, check off the reasons that apply, and include a copy with your return. Don't forget to include your receipt or a copy of your receipt.
If You Lose or Don't Have an
In the event that you have misplaced your invoice, please mail your return to: Montana Trappers Association, P O Box 133, Gildford, MT 59525
How To Return An Item
Please use the original shipping box and packing materials.*
For your protection, return the product via:
- U.S. Mail, prepaid and insured
- UPS, prepaid and insured
Retain your UPS or Post Office receipt until you receive a credit, refund, or a replacement.
* It's very important that your package returns as securely as possible to avoid any damage to the product. The returned package(s) should be prepaid and insured for your protection. Unfortunately, credits will not be issued for merchandise which is damaged due to improper packing. Sorry, the MTA can not accept any C.O.D.'s.